Desktop · 1/4

Assistant workspace — Answers with citations beside the source documents.

AI Platform · PROJECT #019

KnowledgePilot

AI assistant grounded in your company's own documents

KnowledgePilot indexes the documents a company already has and answers questions with citations. Every answer points to its source, and anything outside the indexed material is refused rather than guessed.

Starting from

$2,900

6 pages · Clickable prototype in 2 weeks, first production release 8–12 weeks

See price breakup

Project overview

What it does

Answers internal questions from approved company documents, with citations.

Target customers

Operations, support and field teams that lose time searching internal documents.

Problem solved

Knowledge is scattered across drives, wikis and inboxes, so people ask colleagues instead.

Value proposition

Correct, sourced answers in seconds, with visibility of what is out of date.

Business model

Subscription by seats and indexed document volume.

Suitable for

Operations teams, Support teams, Field and franchise networks

Page structure

Marketing

Homepage
How it works
Pricing
Security
Use cases
Contact

Accounts

Login
Signup
Forgot password
Workspace settings
Users and roles
Billing

Product

Assistant
Source library
Access rules
Answer history
Feedback queue
Analytics
Admin dashboard

Support

Documentation
API reference
Knowledge base
Status
Privacy
Terms
404

AI automation & workflows

Grounded answering

Trigger

A staff member asks a question

AI processing

Retrieval over the vector index built from approved documents

Business logic

Permissions are applied before retrieval; unsupported questions are refused

Action

An answer is returned with citations to the source passages

Result

Trustworthy answers that can be checked in one click

Stale content detection

Trigger

A scheduled index review runs

AI processing

Document age, contradictions and low-confidence answers are analysed

Business logic

Flagged documents go to their owner, never auto-deleted

Action

A review task is created for the document owner

Result

The knowledge base stays current instead of quietly rotting

Escalation to a human

Trigger

The assistant cannot answer with sufficient confidence

AI processing

The question and the gap are captured

Business logic

No speculative answer is produced

Action

The question is routed to the responsible team

Result

Gaps become documented answers over time

Technical implementation

Frontend

React
TypeScript
Component library
Data tables and charts
Optimistic UI updates

Backend & data

Server functions and REST endpoints
PostgreSQL
Row-level security
Background queues
Caching layer
Full-text search

Identity

Email and OAuth sign-in
Multi-factor authentication
Role-based permissions
Team and workspace scoping

AI layer

LLM gateway
Retrieval over your own records
Vector index
Prompt and output logging
Human review step

Commerce

Subscriptions and seats
Metered usage
Invoices and dunning

Operations

CI/CD
Structured logging
Error tracking
Audit trail
Automated backups
API documentation

SEO, GEO & AEO

Technical SEO

Semantic HTML with one H1 per page and a logical heading order
Unique title, meta description and canonical URL on every page
Open Graph and Twitter card tags sized for link previews
XML sitemap plus a robots file that allows the public sections
Breadcrumbs and descriptive internal linking between related pages
Image optimisation, lazy loading and modern formats (WebP/AVIF)
Mobile-first layout and Core Web Vitals budgets for each template
Redirect map and handled 404 pages to avoid duplicate or dead URLs
Public documentation indexed; private workspace content never exposed

GEO — generative engines

Clear entity definition: who the business is, what it sells, where it operates
Structured data so machines can read services, pricing and contact details
First-party facts stated on-page instead of only in images
Topic clusters that cover a subject fully rather than one thin page
Consistent name, address and contact details across every listing
Named authors and sources for any claim that needs backing
Clear statement of data handling, model use and retention

AEO — answer engines

Question-shaped headings that match how people actually ask
A short direct answer block under each question before the detail
FAQ sections drawn from real sales and support questions
How-to and step-by-step formats for process-led topics
Comparison and alternatives pages written without overstating claims
Glossary entries defining the terms used across the site
Public docs follow a direct-answer-then-detail structure

These practices improve discoverability; no ranking or AI-search inclusion is guaranteed.

Content, social & authority

Content & topical authority

Use-case pages
Implementation guides
Security documentation
Prompt and governance guides
Comparison pages
Knowledge base

Social channels

LinkedIn: Product updates, founder posts and pipeline building
X: Changelog notes, launches and support signals
YouTube: Feature walkthroughs and onboarding tutorials
Reddit: Honest participation in the communities your buyers use
Discord / Slack: Customer community, feedback and early-access programmes
Telegram: Optional alert delivery for customers who prefer it

Ethical backlinks & authority

Verified business listings and consistent local citations
Digital PR and commentary pitched to relevant publications
Partner and supplier pages that earn genuine reciprocal links
Guest contributions on industry sites with real editorial value
Case studies distributed to communities where the audience already is
Original data or survey write-ups that others can cite

Analytics & security

Analytics & BI

Traffic and acquisition by channel, campaign and landing page
Conversion tracking on every enquiry, booking and signup
Funnel drop-off reporting from first visit to completed lead
Search performance: queries, impressions, clicks and positions
Error and uptime monitoring with alerting
Answer acceptance rate
Unanswered question clusters
Time saved per team
Citation click-through

Security & compliance

Hashed credentials, secure sessions and optional multi-factor sign-in
Role-based access control checked on the server, never in the browser
Input and output validation on every form and API route
Protection against SQL injection, XSS and CSRF
Rate limiting and abuse prevention on public endpoints
Encrypted data in transit and at rest, with managed secrets
Audit logs, retention rules and tested backups
Cookie consent, privacy notices and accessibility checks
Document-level permissions enforced at retrieval time and full prompt and answer logging

Price breakup

Product design system

Assistant, citation and library components

$360

Core application

Source connectors, indexing pipeline and workspace

$900

Retrieval and AI layer

Vector index, grounded answering and refusal rules

$620

Governance tooling

Permissions, logging, review queue and analytics

$380

Billing and subscriptions

Seats, usage metering and invoices

$280

Marketing site and search

Public pages, docs, schema and speed pass

$360