Desktop · 1/4

Dispatch board — Engineers, jobs and travel time on a single timeline.

Internal Software · PROJECT #020

FieldMate

Field service dispatch with routing and on-site job sheets

FieldMate connects the office and the van. Jobs are scheduled and routed sensibly, engineers capture photos and signatures on site, and the customer gets an accurate report without anyone retyping it.

Starting from

$2,880

6 pages · Clickable prototype in 2–3 weeks, first production release 9–13 weeks

See price breakup

Project overview

What it does

Schedules and dispatches field jobs, then captures a structured report on site.

Target customers

Trade and maintenance companies running two or more mobile engineers.

Problem solved

Dispatch by phone wastes drive time and site paperwork arrives late or not at all.

Value proposition

More jobs completed per day and invoices raised the same evening.

Business model

Subscription per engineer, with an office-seat tier.

Suitable for

Trade companies with vans, Maintenance contractors, Installation teams

Page structure

Marketing

Homepage
Features
Pricing
Industries
Integrations
Contact

Accounts

Login
Signup
Forgot password
Team roles
Settings
Billing

Product

Dispatch board
Jobs
Customers
Routes
Parts
Job sheets
Invoicing handoff
Reports
Admin dashboard

Field

Engineer app
Checklists
Photo capture
Signatures
Offline queue

Support

Documentation
Knowledge base
Privacy
Terms
404

AI automation & workflows

Route and schedule planning

Trigger

The day's jobs are confirmed

AI processing

Locations, skills, parts and time windows are optimised together

Business logic

The dispatcher reviews and can override every suggested route

Action

Routes are published to each engineer's app

Result

Less drive time and more completed jobs per day

Job report drafting

Trigger

An engineer completes an on-site checklist

AI processing

Notes and photos are drafted into a customer-ready report

Business logic

The engineer approves the report before it leaves the device

Action

The report and invoice request go to the office

Result

Same-day invoicing with accurate records

Parts prediction

Trigger

A job is booked with a described fault

AI processing

Similar historic jobs are analysed for parts used

Business logic

Suggestions are advisory; the engineer confirms the van stock

Action

A suggested parts list is attached to the job

Result

Fewer return visits for missing parts

Technical implementation

Frontend

React
TypeScript
Component library
Data tables and charts
Optimistic UI updates

Backend & data

Server functions and REST endpoints
PostgreSQL
Row-level security
Background queues
Caching layer
Full-text search

Identity

Email and OAuth sign-in
Multi-factor authentication
Role-based permissions
Team and workspace scoping

AI layer

LLM gateway
Retrieval over your own records
Vector index
Prompt and output logging
Human review step

Commerce

Subscriptions and seats
Metered usage
Invoices and dunning

Operations

CI/CD
Structured logging
Error tracking
Audit trail
Automated backups
API documentation

SEO, GEO & AEO

Technical SEO

Semantic HTML with one H1 per page and a logical heading order
Unique title, meta description and canonical URL on every page
Open Graph and Twitter card tags sized for link previews
XML sitemap plus a robots file that allows the public sections
Breadcrumbs and descriptive internal linking between related pages
Image optimisation, lazy loading and modern formats (WebP/AVIF)
Mobile-first layout and Core Web Vitals budgets for each template
Redirect map and handled 404 pages to avoid duplicate or dead URLs
Industry and integration pages with SoftwareApplication schema

GEO — generative engines

Clear entity definition: who the business is, what it sells, where it operates
Structured data so machines can read services, pricing and contact details
First-party facts stated on-page instead of only in images
Topic clusters that cover a subject fully rather than one thin page
Consistent name, address and contact details across every listing
Named authors and sources for any claim that needs backing
Supported trades, regions and offline behaviour described plainly

AEO — answer engines

Question-shaped headings that match how people actually ask
A short direct answer block under each question before the detail
FAQ sections drawn from real sales and support questions
How-to and step-by-step formats for process-led topics
Comparison and alternatives pages written without overstating claims
Glossary entries defining the terms used across the site
Answers on scheduling, offline use and invoicing handoff

These practices improve discoverability; no ranking or AI-search inclusion is guaranteed.

Content, social & authority

Content & topical authority

Dispatch guides
Engineer productivity benchmarks
Industry pages
Integration pages
Case studies
Documentation

Social channels

LinkedIn: Product updates, founder posts and pipeline building
X: Changelog notes, launches and support signals
YouTube: Feature walkthroughs and onboarding tutorials
Reddit: Honest participation in the communities your buyers use
Discord / Slack: Customer community, feedback and early-access programmes
Telegram: Optional alert delivery for customers who prefer it

Ethical backlinks & authority

Verified business listings and consistent local citations
Digital PR and commentary pitched to relevant publications
Partner and supplier pages that earn genuine reciprocal links
Guest contributions on industry sites with real editorial value
Case studies distributed to communities where the audience already is
Original data or survey write-ups that others can cite

Analytics & security

Analytics & BI

Traffic and acquisition by channel, campaign and landing page
Conversion tracking on every enquiry, booking and signup
Funnel drop-off reporting from first visit to completed lead
Search performance: queries, impressions, clicks and positions
Error and uptime monitoring with alerting
Jobs per engineer per day
Travel time share
First-time fix rate
Time from completion to invoice

Security & compliance

Hashed credentials, secure sessions and optional multi-factor sign-in
Role-based access control checked on the server, never in the browser
Input and output validation on every form and API route
Protection against SQL injection, XSS and CSRF
Rate limiting and abuse prevention on public endpoints
Encrypted data in transit and at rest, with managed secrets
Audit logs, retention rules and tested backups
Cookie consent, privacy notices and accessibility checks
Device-level session controls and site photo access restrictions

Price breakup

Product design system

Dispatch board, job sheet and mobile components

$400

Core application

Jobs, customers, dispatch, parts and reporting

$980

Engineer mobile app

Checklists, photos, signatures and offline queue

$420

AI layer

Routing, report drafting and parts prediction

$440

Billing and subscriptions

Engineer seats, plans and invoices

$280

Marketing site and search

Public pages, schema, docs and speed pass

$360